📌 What is Fractional Executive Support?

At Trinity Operations, fractional executive support means bringing experienced operational leadership to your business—without the full-time cost. Think of it as accessing a seasoned Chief of Staff, Operations Manager, or Executive Assistant on a scalable, flexible basis to help align your workflows, systems, and growth strategies.

📌 How does fractional support differ from traditional virtual assistance?

Unlike typical virtual assistants who handle task execution, fractional executive support focuses on strategic partnership. We don’t just “do tasks”—we help structure, manage, and optimize your backend operations for sustainable growth.

📌 What services do you offer?

We offer tailored support under three retainer tiers:

Foundational Support: Administrative system setup, task management workflows, e-commerce updates, and operational clean-up.

Growth Support: Calendar and project oversight, client onboarding process design, reporting assistance, and operational documentation.

Executive Partnership: Strategic operations management, team oversight, process audits, and leadership-level operational consulting.

Each package is designed to meet you where you are—and scale as you grow.

📌 Do unused hours roll over to the next month?

No. Each retainer reserves time specifically for your business in the current month. Unused hours do not roll over to the following month. This ensures consistent, prioritized support for all clients.

📌 What are your business hours?

We operate Monday through Friday, from 9 AM to 5 PM (Mountain Time). Requests outside of these hours may be accommodated at a 1.5x rate multiplier, subject to availability. Sunday work is not available.

📌 How do we communicate?

Primary communication is handled via email or within your client portal. Scheduled video calls and strategy sessions are offered within your retainer package.

📌 Can I book a discovery session?

Yes! We encourage all prospective clients to start with a consultation session. This makes sure we understand your operational challenges and can recommend the right support package for your business.

📌 What industries do you work with?

While we’re industry-agnostic, we specialize in supporting service-based businesses, creative entrepreneurs, and founders scaling from solopreneur to small team.

📌 Why Trinity Operations?

Because you deserve a strategic partner, not just another task manager. We help you:

Streamline workflows

Reduce operational chaos

Focus on what only you can do: lead.

📌 What won’t Trinity Operations provide?

Personal assistant tasks (e.g., personal errands, household management)

24/7 availability or real-time task execution

Call center or receptionist services

Social media content creation (unless specified in scope)

Legal, tax, or financial advisory (though operational assistance is provided)